Key Principles

  • Delivery Model is based on several key components
  • Identify & Derive Common objectives & goals
  • Design an End-to-End governance structure
  • Build Multi-level team organisation
  • Leverage on core competencies and skills
  • Formalise SLAs, OLAs, KPIs
  • Set up Forum for engaging multiple sources in the key processes of communication, coordination and integration
  • Optimize global resources
  • Encourage collaborative working (Client & Provider)
  • Leverage technology to enable business strategy
  • Establish a single point of responsibility for entire relationship.

Collaborate with clients to help them realize their visions and create tangible value
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Collaborate with clients to help them realize their visions and create tangible value

 
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